Política de reembolso

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return eligibility

To be eligible for a return, your item must be in the same condition that you received it, unused, with any included tags or accessories, and in its original packaging. You will also need the receipt or proof of purchase.

Orders placed using a promotional or discount code remain eligible under the same 30-day return requirements.

Starting a return

Contact us at support@babonir.com to request a return. If your return is accepted, we will send return instructions and any applicable return-label details. Any return shipping cost will be disclosed before you send the item. Items sent back without first requesting a return will not be accepted.

Damages and issues

Please inspect your order after delivery and contact us promptly if an item is defective, damaged, or incorrect so that we can evaluate the issue and make it right.

Exceptions and non-returnable items

We cannot accept returns on gift cards. Items clearly identified as final sale before purchase are not returnable. An order is not considered final sale solely because a promotional or discount code was used.

Exchanges

The fastest way to receive a different item is to return the item you have and, once the return is accepted, place a separate order for the replacement.

Refunds

We will notify you after we receive and inspect your return. If approved, the refund will be issued automatically to your original payment method within 10 business days. Your bank or credit card company may need additional time to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact support@babonir.com.